Onboarding With Alabaster MSO
We’ve designed our onboarding process to be structured, transparent, and supportive — so you can build your practice with confidence and compliance from day one.
Step 1: Submit a Contact Form
Complete our online contact form so we can learn more about you, your credentials, and your professional goals. Your Licesnses must be ACTIVE.
Step 2: Introductory Conversation
We’ll connect with you briefly — either by phone or email — to ensure we’re a good fit and to answer any questions about our compliance model, supervision structure, and support services.
After Your Discovery Call
Once a verbal agreement has been reached, your one-time onboarding fee of $150 will be collected. This fee is NON-REFUNDABLE for any reason.
After payment is received, our onboarding process officially begins.
Step 3: Application
Submit your application HERE
What to Expect During Onboarding
Throughout the onboarding process, you can expect:
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Multiple emails from various members of our team
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Adobe Sign documents requiring electronic signature
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Requests for additional documentation as items are reviewed
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Follow-up communications regarding incomplete or expired items
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Coordination between multiple departments to complete credentialing and compliance
Please don't mistake the number of emails for confusion or disorganization. Each communication is part of our structured onboarding process and helps ensure every regulatory, credentialing, and operational requirement is completed before you begin practicing.
Your Onboarding Team
Julie Schulz
Credentialing, agreements, compliance documentation, and onboarding coordination.
Brooke Mendenhall
Clinical competency verification, procedure requirements, protocols, and provider onboarding.
Ashley Appleby
EMR training, client experience onboarding, and system implementation.
Documents You May Be Asked to Provide
Please have the following documents available during onboarding:
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Government-issued Driver's License
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Professional License(s)
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NPI Verification (when applicable)
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DEA Registration (if applicable)
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Professional Liability Insurance Certificate
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Supervising Physician listed as Additional Insured (when required)
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Current Resume or Curriculum Vitae
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Required Certifications, such as:
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BLS
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ACLS
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Laser Certifications
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Procedure Certifications
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Other specialty credentials
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Step 4: Professional Liability Insurance & Credential Documentation
All providers must carry active professional liability (malpractice) insurance.
Your policy must include an endorsement listing the supervising/collaborating MD.
In addition, we will require copies of the following documentation: Please send the files to credentailing@alabastermed.org
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Current professional license(s)
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Government-issued photo identification
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Board certifications (if applicable)
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Training certificates
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Any additional credentials relevant to your scope of practice
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CPR/ BLS
Proof of insurance and credential documentation must be received prior to final onboarding approval.
Step 5: Competency Exams
At Alabaster MSO, provider education, training, and competency verification are essential components of maintaining safe, consistent, and high-quality patient care.
All providers performing services through Alabaster are required to complete competency evaluations prior to performing applicable treatments independently. These evaluations are designed to confirm understanding of treatment protocols, safety standards, documentation requirements, emergency response procedures, and Alabaster’s clinical expectations.
Providers should expect competency evaluations to include both foundational and advanced clinical knowledge related to the services they are authorized to perform. Evaluations may include scenario-based questions, treatment-specific knowledge, safety considerations, complication management, patient assessment, and documentation standards.
These evaluations are not intended to replace formal education, licensure requirements, or clinical experience. Rather, they serve as a quality assurance process to ensure all providers practicing within the network are aligned with established protocols and patient care standards.
It is the provider’s responsibility to review all materials and demonstrate competency before performing services.
Completion and successful passing of required competency evaluations are required before treatment authorization is granted.
Step 6: SOPs & Contracts
Once approved, you’ll receive customized documentation, including:
Standard Operating Procedures (SOPs)
Management and compliance agreements
Supervising/Collaborating Provider Agreements (SPAs, if applicable)
Please note: These documents are customized to your credentials, scope, and practice structure. Customization takes time, and we appreciate your patience as we ensure everything is properly tailored and compliant.
During onboarding you may receive documents including:
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Management Services Agreement
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Supervising Physician Agreement
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Authorized Services (Exhibit A)
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HIPAA Acknowledgment
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Compliance Agreement
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Standing Orders
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Procedure-Specific Standing Orders
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Infection Control Policies
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OSHA & Bloodborne Pathogen Requirements
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Emergency Procedures
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Emergency Transfer Protocols
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Adverse Event Protocols
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EMR Documentation Standards
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Competency Verification Forms
Some documents are completed through Adobe Sign, while others may require virtual meetings or competency verification with our clinical team.
Step 7: EMR Training
You’ll receive guided training inside our Electronic Medical Records (EMR) system so you feel fully prepared and confident before treating patients.
Our goal is not just to onboard you — but to set you up for long-term success with protection, structure, and ongoing support.
We look forward to welcoming you to Alabaster MSO.
Before You Begin Practicing
Before approval to begin seeing patients, we will:
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Complete credentialing review
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Verify licenses and certifications
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Finalize required agreements
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Complete competency verification
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Configure system access
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Provide EMR access
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Schedule any remaining required training
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Confirm all compliance requirements have been satisfied
Once everything has been completed, you'll receive confirmation that you're
approved to begin practicing under Alabaster Oversight.
Welcome to Alabaster Oversight
We appreciate the opportunity to support your practice. Because we operate in a highly regulated healthcare environment, our onboarding process is intentionally thorough. Every document, training requirement, and communication serves an important role in protecting our providers, supervising physicians, patients, and practice partners while ensuring compliance with applicable regulatory requirements.
Ethical Care
Cultivating Leadership Skills
Embracing Change and Resilience
Strategic Career Development
Tailored Guidance & Support
